FAQ

 

What types of products does Felicitaa offer?

Felicitaa specializes in innovative home and office solutions, focusing on multifunctional products designed to enhance comfort and efficiency. Our flagship product includes a versatile desk lamp that adapts to various lighting needs, ensuring optimal ambiance for work, study, or relaxation.

How do I choose the right lighting for my space?

When selecting lighting, consider the purpose of the space. For work or study areas, bright, focused light is essential, while softer, warmer tones are more suitable for relaxation. Our multifunctional desk lamp allows you to adjust the lighting to meet these varying needs effectively.

Are Felicitaa products energy-efficient?

Yes, our products are designed with energy efficiency in mind. The multifunctional desk lamp utilizes LED technology, which can consume up to 80% less energy than traditional incandescent bulbs, contributing to lower energy bills and a reduced carbon footprint.

What is the warranty policy for Felicitaa products?

Felicitaa offers a standard warranty on all products, ensuring that you are covered against manufacturing defects. Specific warranty details can be found in the product description or by contacting our customer service team for further assistance.

How can I maintain my Felicitaa products?

To maintain your Felicitaa products, regularly clean them with a soft, dry cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive materials, as these can damage the finish and functionality of the products.

What is the return policy for Felicitaa products?

Felicitaa has a customer-friendly return policy that allows for returns within a specified period if the product is unused and in its original packaging. For detailed information regarding the return process, please refer to our customer service guidelines.

How can I contact customer support?

You can reach our customer support team through the contact form on our website or by emailing us directly. We strive to respond to all inquiries within 24 to 48 hours to ensure you receive the assistance you need promptly.